Finally, consult with staff and develop a strategy to address the issues in the SWOT. 728 0 obj <>stream Check that the language you use is clear and will not intimidate or offend the recipient. The managers invited employees to take part in ‘talking circles’ where they could talk about the impact of the proposed changes on their jobs, make suggestions and evaluate options. Participating in consultation processes and communicating any relevant OHS information; and assisting (where possible) in the resolution process. They aim for a genuine exchange of information and opinions and collaborate to reach solutions. However you consult, it must include the following. By law, employees can also request a formal agreement. Consultation requires more than a mere exchange of information. First, identify all the SWOT points for the change. A structured workshop consultation process can help achieve effective consultation. In this case, there's no need to make a change. Complete our free Difficult conversations in the workplace online course to learn practical tips to manage conversations and achieve positive outcomes. in consultation with employees, must determine which communication strategies are most appropriate for their workplace. These consultation requirements fall under state or territory work health and safety laws. The Consult Process Step 1. Ask for the Fair Work Infoline 13 13 94. Are you confused about your obligations when it comes to workplace consultation? Cooperation means working together harmoniously to find solutions. 0 Consultation involves you not only giving information to your employees but also listening to them and taking account of what they say before making any health and safety decisions. A SWOT analysis helps you: All you need to begin is something that you want to analyse, for example, the proposed introduction of new technology in your business. redundancies may be necessary if the technology is implemented (T). Workplaces vary greatly and there is no ‘one size fits all’ approach to workplace health promotion. staff meeting) where OHS is discussed as a standing agenda item. 3.2 Objectives of the consultation process. Facilitated meetings. About Us; ... you must involve them in the consultation process. The way to achieve best practice will vary because of things like the number of employees, industry and the business environment. Mbׇ�� ��kC${�R�Ϡ:�L@o�8d�n!�P�T��>��h�]8����*�b�,�`P~�����Ssm�?���l�j-wB�'��y��\�$D� Log in now to save this page to your account. The process took 3 to 4 months each time. The law does not state when you must consult, or for how long, but does say it must be ‘in good time’. Your workplace may already have arrangements that employees are happy with. In 2020 many employees' work arrangements changed because of the impacts of coronavirus. Use our Find My Award tool at www.fairwork.gov.au/findmyaward or visit the Fair Work Commission’s Agreements page  at www.fwc.gov.au/agreements to find the award or agreement that applies to your workplace. They also require the employer to: While an employer must consider the matters raised by the employees, they don’t have to obtain the consent of employees or their representatives to make the proposed changes. 686 0 obj <> endobj If you are unsure about how it applies to your situation you can call our Infoline on 13 13 94 or speak with a union, industry association or workplace relations professional. h޼V�n�8�}h�"��v�[�[��� Requirement to consult with employees in a fair and reasonable way. How sophisticated the communication strategy should be depends on the size of your business and the type of changes involved. It makes sense to spend some time with them to explain how the business expects employees to communicate with each other. %PDF-1.7 %���� Collective redundancy rules. Organizations need policies and procedures for a wide range of HR topics. Consultation is important during major workplace change. when an employee requests to extend their parental leave after the initial 12 months. Involving them will help build commitment to this process and any changes you make at the workplace. Also, every award contains a standard consultation clause. Consultation about workplace change is a significant issue across the higher education sector. Step 2 - Consult with staff. PCBUs must give workers who are, or are likely to be, directly affected by a matter relating to health and safety, a reasonable opportunity to express their views or raise issues. endstream endobj startxref Being consulted about important decisions in the workplace can improve an employee’s engagement with their work. The planning and consultation stage of change management means developing and documenting the objectives to be achieved by the change and the process that will be undertaken to achieve them. OD consultation (previously known as Workplace Consultation) is a partnership with your Senior HR representative. If you are wanting to briefly discuss our process and potential services, you may also contact us at oe-leader@uiowa.edu. Other times they’re large, such as a significant fall in sales. Types of Policies and Procedures Every Workplace Needs . The process to be followed in consultation will vary according to the decision being made and the relevant circumstances. In these cases, consider specific consultation arrangements such as focus groups or consultation workshops with staff. Read the consultation and dispute resolution clauses set out in your award or registered agreement. The obligation to consult can arise in different ways, and at different times. Involve staff in developing and implementing workplace policies to promote stronger awareness, understanding and ownership of the outcome. Informing and consulting your employees about workplace matters. Have you communicated the decision and reasons for it with employees and representatives? You might be able to use some existing communication channels for this (such as team meetings, newsletters or webinars). The WHS Act allows some flexibility in establishing consultation arrangements to best suit the consultation needs of the workers at the workplace. endstream endobj 687 0 obj <> endobj 688 0 obj <>/Resources<>/ExtGState<>/Font<>/ProcSet[/PDF/Text]>>/Rotate 0/TrimBox[0.0 0.0 595.279 841.89]/Type/Page>> endobj 689 0 obj <>stream The business believes it was worth it because the restructuring went smoothly and the employees who stayed with the business remained engaged and committed to it. » Consult with staff prior to creating and implementing your program, » Understand the health risks that exist in your workplace, » Understand your staff’s needs, wants, perceived barriers and enablers to being healthy. Ultimately, the responsibility to identify hazards and control risks in the workplace rests with the employer. Management can consult workers as individuals, groups, unions or a mixture of all three. Writing policies and procedures can be a tricky process. Work health and safety consultation, cooperation and coordination This requires employers to consult with employees and their representatives if they intend to make significant changes at the workplace. How your employer should inform and consult you about workplace matters. They asked employees to analyse their own roles and the roles they thought were needed for the future. Sufficient action must be taken to secure workers’ responses and give their views proper attention. By law, employees can also request a formal agreement. Some meetings were 1-on-1 and some were in teams. If you have a question or concern about your job, entitlements or obligations, please Contact Us. Consultation procedures. You should also share technological developments that could impact the business and any upcoming staffing changes. How will you help your employees understand the change and its potential impact on them? 3. Communicate incident investigation outcomes and corrective actions to all workers Include OHS as agenda item at team meetings Encourage workers to nominate and participate in the OHS committee processes. As a minimum, the workplace must establish: An employee forum, or forums, (e.g. The organisation felt pleased they’d thought of an original approach that worked for this situation that was co-designed with employees. Ask them to think of ways in which the weaknesses or threats can be reduced, strengths built on and opportunities maximised. endstream endobj 690 0 obj <>stream The workplace change process gives an outline of the process an employer should follow when working through a change. Please note that comments aren’t monitored for personal information or workplace complaints. Below is a general guide which will fit with most consultation requirements, particularly if step one is followed. The IPA exists to promote the involvement and participation of employees in their places of work, and through doing so improve the quality of working lives. Video: Consultation - an employer's responsibility Consultation, representation and resolving health and safety issues: Guide for workers Consultation: Minimum requirements for complying with the … take care with written communications, such as emails. Actions Required Ensure all identified OHS issues are appropriately resolved. Clients of DFP Recruitment Ensuring processes are in place to communicate OHS issues affecting all workers in their workplace, regardless of whether they are their own workers or not; The most common method for consultation with workers is through health and safety committees. • Safe environment as staff know each other • Address similar issues causing anxiety A security organisation experienced a critical incident at the workplace. Call through the National Relay Service (NRS): Flexibility in setting up consultation arrangements. %%EOF Meaningful consultation can lead to fewer workplace injuries and give everyone the opportunity to: discuss and share their health and safety concerns identify safety hazards and risks find and implement practical solutions contribute to the decision making process communicate outcomes in a timely manner. give prompt consideration to any matters raised by the employees and their representatives. Consultation at work is a two-way process … Coronavirus information: Learn about workplace entitlements and obligations for COVID-19 vaccinations, quarantine and self-isolation, sudden lockdowns, pay, leave and stand downs and more. H����n�0��~ Example 2: Consultation in a workplace with health and safety representatives..... 31 Appendix C–Consulting, cooperating and coordinating activities..... 33 Example 1: Sharing the same workplace..... 33. The IPA is Britain’s leading organisation delivering partnership, consultation and employee engagement in the workplace. Below are initiatives and suggestions that can help you move your business towards best practice. (In such a role, you guide the process, but do not offer or argue for any of the issues or options which are discussed.) 2. Consultation is an active process in which organisation management opens formal and informal communication channels between the organisation and its stakeholders. Role model the standard of communication you want and, if needed, work on your own communication skills, Recognise employees who communicate effectively and constructively, Take the time to explain your expectations about communication to new employees before they start. Being made redundant - rights, statutory payments you're entitled to, notice periods and consultation, finding a job. What is WHS Consultation? Best practice employers communicate with employees about the business impacts of coronavirus and consult with employees about how they might pivot their operations and respond to new opportunities. Regularly share information about the business. Handling a collective consultation process: a checklist 1. Who should employers consult? Some of these temporary provisions contain specific consultation requirements that must be followed. These are usually found in Part 2 of an award. To check the consultation clause in your award – use our, To check the consultation clause in an enterprise agreement- visit the Fair Work Commission’s. Consulting with staff helps you to make informed decisions about the direction of your new or existing workplace health and wellbeing program. Consultation is a two-way process between you and your workers where you: talk to each other about health and safety matters; ... Workers have the practical experience that is valuable in ensuring that workplace changes are implemented effectively and do not create further risks. Jul 01, 2019. h�bbd```b``�"3����_ f��ً�� X$D2��|��E�@$��f�e�$ I���@d[(H��"�t��2 �� ��d�HO���6�}� � @�b@�g�=&F&[�8��$���� zN� The best way to do this is to involve your employees. Following consultation, once a final decision is made, the employer should inform the HSR of the decision. consultation brings together both employers and employees who have a vested interest in the issue or However, there are three key inclusions to any consultation process: providing relevant information to the employee about the proposed change; giving the employee the opportunity to present their views in response to the information; and ; a genuine consideration of the views of the employee. requires the employer to consult with employees about any major workplace changes or changes to their regular roster or ordinary hours of work. Most businesses use more than one method. steps to ensure the business or undertaking has appropriate processes for complying with the duty to consult workers as well as the duty to consult, cooperate and coordinate with other duty holders. Employers should be aware they might have additional consultation duties with employees who have health, safety and welfare issues in the workplace. an important principle of consultation is reaching an agreeable outcome on an issue or topic that is satisfactory to all parties and persons, and moves towards a safer and healthier work environment. An enterprise agreement must contain a consultation term that: Any agreement lodged without a consultation clause will automatically have a ‘model consultation term’ included in the agreement. If employers, employees and HSRs agree on a consultation procedure, it must be followed. Employers who take a consultative and cooperative approach still have the right to make the final decision on how to manage their business. h�b```�����D@���������TĠQ�AqK�s����@����,&0]e�|�������i��m�s�00(�^_T�b~鋄��qmD3�7v,:��`���������������f3�I � ��h�h �Y@/�02�Ҳ@��T� ��]L>�J��L�E���1[3���a}ƴ�[iϡYm����dX&�?k߭��n�a����V�`8���p��U�>X�91jlҌ�@ڙAАH�3��g� R>b̭e !�l~ Cooperation means working together harmoniously to find solutions. The requirement to consult will be triggered when a new worker starts as well as when new processes, plant, equipment and/or substances are introduced into the workplace—as each may introduce a new risk into the workplace. This might be: These points will be key messages in your consultation. An employer working at best practice will routinely consult with its employees on these important issues. The Fair Work Act and awards were temporarily changed to give employers and employees extra flexibility with respect to hours, work location and stand downs. 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Entitlements or obligations, please contact Us at oe-leader @ uiowa.edu of employees must... Are set out in your award or registered agreement to change an employee forum, or forums, (.! Procedure, it must be followed in consultation will vary because of things like the number of ways for. And workplace … flexibility in establishing consultation arrangements to best suit the consultation ( previously known workplace! At oe-leader @ uiowa.edu to discuss workplace matters, please contact Us at oe-leader @ uiowa.edu repeatable systems processes. Staff ask in writing for new arrangements, they must be brought in can an! With employees, especially when emotions are involved vary because of the decision and for... Temporary provisions contain specific consultation arrangements control risks in the past 5 years can rely on considering their prior. Considering employees ’ views when making decisions re likely to face challenges that both. 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Employees from harm or illness of taking a best practice employers examine and talk the! To their regular roster or ordinary hours of work to break into smaller groups talk!: there is no ‘ one size fits all ’ approach to workplace health promotion changes in the 5! Determine which communication strategies are most appropriate for their workplace safety and welfare issues in the consultation process be. Use is clear and will not intimidate or offend the recipient consultation requirements fall under state or work! Employee was not genuinely redundant and may expose the employer should inform and consult you about workplace change gives! Of support in place is an extremely important concept in the workplace help document and format your into! Achieve best practice employers examine and talk about these challenges are small, as... Process took 3 to 4 months each time and given with context, the workplace online to... 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